Refund policy
Returns
As each apparel is made upon order, we do not accept exchanges or refunds for all graphic apparels and customs. Please make sure your sizing is in accordance with the sizing charts. If you are unsure of sizing, contact us and we will be able to provide more information.
If you have received an item that is defective in any way please contact us upon receipt of your item so that we can make arrangements for a new item. We pride ourselves on high-quality products and quick responses.
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Additional non-returnable items:
Gift cards
Refunds (if applicable)
Once your defective item is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at royalblushapparel@gmail.com.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at royalblushapparel@gmail.com and send your item to: Royal Blush Apparel, 307 Lakeshore Road, pointe claire QC h9s4l6, Canada.
Shipping
To return your product, you should mail your product to: Royal Blush Apparel, 307 Lakeshore Road, pointe claire QC h9s4l6, Canada
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.