IMPORTANT

Customers should anticipate delays as important safety measures, including physical distancing, means it takes longer to process your items. We're only considering parcels as "lost" after 21 days of not receiving the package of it's original delivery date. Our call centres have no further information. NO DELIVERY DATE IS GUARANTEED. Expedited and priority services have been suspended.

Royal Blush Apparel is NOT responsible for delays in delivery because of Canada Post shipping delays, customs or import taxes when shipping to other countries. Please keep in mind there is absolutely nothing we can do to get your package to you faster after we have left it in the hands of the Canada Post. 

Please use the tracking number provided to you before reaching out. The information provided with your tracking number is the same information we have. International shipping can take several weeks. 

If no tracking is chosen for USA or International, we are not responsible if the package has not arrived.

Thank you for your patience and understanding as we continue to navigate this difficult time together.


SHIPPING & TURNAROUND TIME

We offer FREE LOCAL PICK-UP FOR MONTREAL CANADA & SURROUNDING AREAS. Select the option Free Local Pick-Up at checkout. An email with the pick-up address will be sent to you, when the order is ready for pick-up. 

If you need your order within 24-48 hours, please contact us first as a rush charge will be applied.

All shirts are made from our warehouse as each order comes in. Our turnaround time fluctuates based on order volume, but all orders ship within 3-4 business days (not including shipping). This does not include Saturday and Sunday as production days. If you have a special event that you need your order quickly for, please reach out and check current turnaround times before placing your order.

If you upgrade your shipping at checkout by choosing Express Shipping rather than Expedited, that does not decrease production time. Production time is always 3-4 business days, regardless of chosen shipping speed. Upgrading your shipping just makes the Postal Service move a little bit faster.

We use CANADA POST to ship all orders. You will receive an email with tracking information once your order has left our facility. Royal Blush Apparel is NOT responsible for delays in delivery because of Canada Post shipping delays. Please keep in mind there is absolutely nothing we can do to get your package to you faster after we have left it in the hands of the Canada Post. Please use the tracking number provided to you before reaching out. The information provided with your tracking number is the same information we have. International shipping can take several weeks.

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CANADA:
Ships Expedited via Canada Post (3 to 5 business days within Canada with tracking).
Express shipping is available at checkout (1 to 3 business days within Canada with tracking).

USA & INTERNATIONAL:
Small packet air USA (3 to 5 business days with no tracking).
Small packet air USA tracked (3 to 5 business days with tracking).

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If your package has been lost, please file a claim with Canada Post. But also, please reach out! We want to help in any way we can. You can reach us by email at royalblushapparel@gmail.com

We do ship worldwide and shipping will calculate automatically at checkout based on your location. Royal Blush Apparel is not responsible for any customs & import taxes when shipping to other countries. If no tracking is chosen for USA or International, we are not responsible if the package has not arrived.




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